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Piercing Appointment Terms & Conditions

[updated April 2023]

 

 

APPOINTMENTS MUST BE MADE OVER THE PHONE.

We do not make appointments via email. If you would like to schedule a piercing appointment, please call 617-491-4335 during business hours (12pm-7pm).  Payment is due in order to make an appointment for a piercing or jewelry changing/consultation. 

As Chameleon piercing transitions into True Love Body Piercing, we are dealing with some changes regarding our phone lines.  Our phone system is in the process of changing ownership.  With that in mind, when attempting to book a piercing appointment, please be sure you are calling the piercing number (617-491-4335) and not the tattoo number (617-876-0412).  At this time, the only way we book piercing appointments is over the phone.  

We often experience VERY high call volume.  With that in mind, there will potentially be times where you will be on hold for a little while.  We appreciate your patience and support. 

Currently we are booking 1 month out for Owen & Grey.

More information about Owen's booking process: 1 week before the month ends we open a full month of available appointments for Owen.  There is an especially high demand for earlobe piercing for children with our piercer Owen. The average time for children/minor earlobe piercings are 30 minutes. There are a limited number of children's appointments available each week.

Grey typically opens their books two weeks before the beginning of the month.  

Please call the shop to inquire how best to book for each piercer.

CANCELLATION/RESCHEDULING POLICY

You may cancel your appointment with 48 hours notice.  You will be refunded your piercing/changing fee but we have to keep the cancellation fee.  You may reschedule your appointment with 24 hours notice at no additional cost.  Any cancellation or rescheduling the day of the appointment will result in forfeiture of the piercing/changing fee and the cancellation fee.  

Cancellation/rescheduling must be done over the phone.

Check in time is 10 minutes before your scheduled appointment time. If you do not show up or if you are late, you will not be pierced and we will keep your piercing fee.

 

You MUST be 18 years of age with a valid government issued photo ID present to be pierced without parental consent. If you do not bring an valid government issued photo ID with you, we cannot perform the piercing and you will forfeit your piercing and cancellation fees.

We do not accept student IDs as valid form of identification.

 

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Some piercings can be done on minors, but not all of them. 

Our piercer Owen is the only piercer at our shop who can perform these services.

Minors that are 16 years of age and up can get the following piercings if accompanied by a parent or legal guardian, with proper identification: ear lobe, nostril, navel, eyebrow and outer ear cartilage(helix).

Ear cartilage (Helix only) can be done on minors age 14 and up.  As with all piercings for minors, parent/legal guardian must be present with government issued photo ID for BOTH the guardian AND the minor as well as proof of guardianship (i.e. birth certificate).

Earlobe piercings can be done on children ages 5 and up with government issued photo ID for the parent/legal guardian and birth certificate of the child. If you have any questions about required identification for piercing feel free to call the shop at (617) 491-4335.

 

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COVID Update: BUYING JEWELRY!
[updated August 2022]

If you are looking to purchase jewelry ONLY, you still need to schedule a time to come in so that we can control traffic in the shop. Please call the shop to make an appointment time for purchasing jewelry.

617-491-4335

Please fill out the appropriate paperwork prior to arriving for your appointment!
You will still need to provide your physical government issued photo ID when you arrive at the shop.

If you are getting a piercing please fill out this form:

Do not fill out a form unless you already have an appointment!

Filling out one of these forms is not the same as booking an appointment. All appointments are booked over the phone.

If you are getting a jewelry change or receiving help for your piercing please fill out this form:

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